1.1 How to book - Individual Travelers
- Choose the date, time of your visit and number of persons. If there is availability, you will be asked to enter your personal details. They will be used on the voucher that you will have to show in order to enter the Basilica. Then go on with the reservation paying by credit card.
- The number of visiting persons has to be the same as that indicated on the voucher.
- Your voucher will be sent to the email address you have filled in the form. Please make sure you provide a valid email address.
- Print your voucher with the barcode and remember to bring it with you when you visit the Basilica. Only printed vouchers will be accepted. Without a paper copy of the voucher entry will not be allowed by the barcode reader positioned at the reserved entrance.
1.2 How to book - Tour operators / School and Religious groups
- Sign up by filling in the form dedicated to your category.
- Within 72 hours after you sent the form, you will receve an email confirming that your registration has been activated
- After receiving this confirmation email, login into your members area by using the username and password you chose in the form.
- Choose the date, time of your visit and number of persons. If these is availability, you will be asked to enter your personal details. They will be used on the voucher that you will have to show in order to enter the Basilica. Then go on with the reservation paying by credit card.
- The number of visiting persons has to be the same as that indicated on the voucher.
- Only after the payment you will receive the entry voucher to your email box.
- Please print your voucher with the barcode and bring it with you the day of the visit. The original voucher is the only accepted document. Without a paper copy of the voucher entry will not be allowed by the barcode reader positioned at the reserved entrance.
2. Prices and other useful info
- The cost of the Skip the Line service is € 1.50 (one) per person (VAT exempt). Concessions are only reserved to school and religious groups, which contact venetoinside.com directly and the cost for them is € 0.70 per person (VAT exempt).
- The Skip the Line service is available from 1st of April to 31st of October every year. From November to March St Mark’s Basilica is open to visitors, but the Skip the Line service is suspended because waiting times to enter the Basilica from the main entrance reduce considerably and visitors can therefore enter without having to queue for a long time.
- Visiting Saint Mark’s Basilica without the Skip the Line service is always free of charge.
- All credit card details are protected by SSL encryption.
- Your booking CANNOT be modified nor cancelled.
- The cost of the Skip the Line service is NOT refundable.
3. Please remember that:
- The Skip the Line Access of the Basilica is at St. Peter's Door (Fig. 1A)
- At St. Clemente's Door you will find an Info Point open from Tuesday to Saturday from 9.45am to 4.30pm from 1st of April to 31st of October every year (Fig. 1A).
- Suitcases, backpacks and extra-size bags are not allowed into the Basilica. Before entry we advise visitors to deposit their baggage free of charge at the Ateneo San Basso, a short distance from the Basilica (Fig. 1B).
- Visitors must be suitably dressed for a sacred place. Shorts, sleeveless or cropped tops are not allowed. Suitcases, backpacks and large bags are not permitted.
- Photographs and videos cannot be taken inside the Basilica. Silence must be respected at all times during the visit.
- The length of the visit is about 10 minutes to allow all visitors access to the Basilica.
- The St Mark’s Foundation reserves the right to prohibit, at any time and without notice, entrance to the Basilica due to unforeseen circumstances (such as flooding), safety reasons, unscheduled religious services and official visits.
Only in case of closure of the Basilica which does not extend for the entire day, those who have booked during these times exceptionally closed will be able to access the Basilica using the same voucher in the available time slots on that day. If possible, we will immediately notify those changes to you via email and specify alternative ways to visit the Basilica.
Purchase online at a cost of €1,50 per person your privileged access to St Mark’s Cathedral and avoid the long queue (with an average queuing time of 45 minutes). You can book the access to the Cathedral on the day and at a time that you prefer. This will allow you to have more free time to spend your holiday in Venice. The service is available for 7 months each year, from 1st of April to 31st of October, and the online booking can be made up until 10 minutes before the chosen time for the visit.