FREQUENTLY ASKED QUESTIONS

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Are transactions on venetoinside.com safe?

Of course, to ensure our users maximum safety all transactions on venetoinside.com are done via TLS, one of the security protocols with the highest security rate among those currently available on the market.

Can I only pay by credit card?

Yes, venetoinside.com is in effect a portal of e-commerce and therefore we only accept payments via credit card.

With what credit cards can I pay?

You can pay with all the Mastercad circuit credit cards, Visa and Maestro (including prepaid) that are Mastercard SecureCode or Verified by Visa. American Express circuit cards are excluded.

The system is not accepting the payment ... What should I do?

In this case the problem may have something to do with the Secure Code on your credit card, for example you may not have entered it or entered it incorrectly. If you are not in possession of the code, you should contact your bank to ask how to get it. If you still have difficulties, please contact us by filling in our special form and explain in detail the problem: we will do everything we can to help you solve it!

I could not find the answer I was looking for. How can I contact you?

Please contact us by filling in our special form. We will reply to you as soon as possible!

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