REVIEWS
WHAT TRAVELLERS ARE SAYING ABOUT venetoinside.com SERVICES...
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Reviews on venetoinside.com are exclusively from travellers who have actually booked a service through the portal and wanted to share their opinion following our request by mail or spontaneously. The reviews only come from those who have experienced the service firsthand and this is guaranteed by the fact that we only accept reviews associated with a unique booking reference number corresponding to a reservation.
cal1409
June 2017
Solo traveler
UNITED KINGDOM
Reviewed on 18 Jun `17 - Booking No. 1772194
'Worth every penny'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
I bought the skip the line ticket, for €2, and the 72 hour travel ticket. Skip the line was worth every penny. It was hot and there was a long line to get into the Basilica, and it was very easy to use the skip the line pass. Also easy to find the place to leave the rucksack while I went round. 72 hour pass with bus back to airport: Not sure I got the value from this, but much easier than buying tickets each time. Easy to find the bus back to the airport. 72 hour pass not quite so good as on the last day, the Sunday, there was a dragon boat race and the Grand Canal was closed to water buses. So I couldn't use it on the last day at all!
Strenghts
Ease of use
Weaknesses
72hr pass - did I use it enough? But the ease of use outweighs this concern
Caliago
June 2017
Mature couple
UNITED KINGDOM
Reviewed on 18 Jun `17 - Booking No. 1773148
'Visit to St Marks and the Doge's Palace'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
It was fairly straightforward to book, however there's an awful lot of text to read and take in about all the different types of tickets etc that is a bit confusing. It would be good if you could buy one ticket that allows you to visit all the extra places inside the basilica that you don't find out about until you're inside! The biggest drawback of the booking service is that you don't get a QR code emailed to you so that it can be scanned by the museums. You have to print the tickets. Well if you're on holiday in an apartment/Airbnb like we were, that's an impossibility. It's also not environmentally sound and quite anachronistic to be honest. Who asks for paper these days? The basilica was able to scan/use my smartphone booking but with the museum pass - needed for the Doge's Palace - we had to get Ca Rezzonica staff to print. They were helpful and did this but it took ages - the wifi wasn't strong enough at first for me to email the tickets to them and then they had trouble with their printer. We could have hunted down an Internet cafe but we were on holiday and didn't have time for that! I would look around for a more up to date, digital option before buying again.
Strenghts
Fairly straightforward to book but beware of the printing issue.
Weaknesses
The lack of digital QR code which was a real pain and wasted valuable holiday time.
Reply by venetoinside.com Staff
Dear Caliago,
thank you for your feedback! Please consider that we are only a reseller of the Venice Civic Museums tickets and therefore have to comply with their official regulation that requires a paper copy of the voucher, but we are transparent in informing our customers about this matter before they book! As for the other services bookable on our portal, we accept the electronic voucher whenever possibile. Concernig the cumulative tickets to access all the attractions inside St. Mark’s Basilica, at the moment it doesn’t exist… We hope it will be soon available and actually we are working on that!
Best regards,The venetoinside.com staff
MariaSS
May 2017
Other
UNITED STATES
Reviewed on 17 Jun `17 - Booking No. 174158
'This is a must'
Tour
St Mark's Museum and Cathedral from above (Skip The Line Guided Tour)
With all the lines in Venice, this is a must. Booking process was easy. Our tour guide (English speaking) was excellent. Only 8 people in our group. Guide met us promptly at designated location. Veneto inside communicated changes to meeting place promptly
Strenghts
Great tour. If you do some reading on your own you will enjoy the tour much more
Weaknesses
none
LJ
May 2017
Family with children
AUSTRALIA
Reviewed on 16 Jun `17 - Booking No. 1733784
'Skip the line for S.Marco Basilica'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
Excellent service, we followed the instructions to leave our bags and to find the entrance, and had no waiting time at all. Definitely recommend.
LJ
May 2017
Family with children
AUSTRALIA
Reviewed on 16 Jun `17 - Booking No. 1733782
'Skip the line for Bell tower'
Ticket
St. Mark's Bell Tower in Venice - Skip the line Entry
This was an excellent service - the instructions for finding the right entrance were clear and we sailed in with no waiting. Definitely recommend.
Jacko
May 2017
Group of friends
FRANCE
Reviewed on 15 Jun `17 - Booking No. 1766479 - Service sold by a Distribution Partner of Insidecom srl
'Excellent tour'
Tour
Half-day excursion to Murano and Burano Islands
This was an excellent tour. Could not ask for better. Very relaxing and the ambiance was perfect. I appreciated the fact that the tour guide spoke different languages (very fluently). Will certainly redo this tour on future visits to Venice
Caroline
May 2017
Young couple
UNITED KINGDOM
Reviewed on 14 Jun `17 - Booking No. 1764301
'Skipped the line'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
Excellent buy - skipped a massive queue
Chad
May 2017
Mature couple
UNITED STATES
Reviewed on 13 Jun `17 - Booking No. 1721786 - Service sold by a Distribution Partner of Insidecom srl
'Great tour'
Tour
Guided visit of Burano and the monastery of San Francesco del Deserto
Sylvia did a wonderful job of walking us around the island and pointing out all of the unique history of Burano. She was very kind and informative throughout the entire tour.
Strenghts
Knowledge of the island's history.
Weaknesses
Cannot think of any weaknesses.
Bogart
May 2017
Mature couple
UNITED STATES
Reviewed on 12 Jun `17 - Booking No. 1754414
'Well Worth Doing Skip the Line'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
Well worth doing the "Skip the Line" reservation. Saved us waiting over an hour (estimate) in the normal line of people awaiting entry.
Strenghts
Provides a reliable entry time without waiting in very long lnes
Weaknesses
Need to have a person do some crowd control just on the skip the line - line up. Several people were on the wrong line and waited for a while before realizing that. We still waiting about 15 minutes to get in but that was far better than the line up of people without a resservation
Reply by venetoinside.com Staff
Dear Bogart,
Thank you for your feedback! Our staff on duty at St. Peter's Door does its best to adress people without a reservation to the correct entrance... Unfortunately we cannot do anything else since St. Mark’s Basilica regulation does not allow to put large signs outside the church, not even to mark the different entrances.
Best regards,The venetoinside.com staff
Rob
May 2017
Mature couple
UNITED STATES
Reviewed on 12 Jun `17 - Booking No. 1715437
'San Marco'
Ticket
St. Mark's Basilica in Venice - Skip the line Entry
To get a reserved time slot into the Basilica was well worth the 2 Euro charge. We save a lot of time and avoided a very long que. The on-line service to reserve a time is very easy.
Strenghts
Easy to use website
Weaknesses
-
Reply by venetoinside.com Staff
Dear cal1409,
thank you for your review! We are sorry you were not able to use the tickets on the last day… We may suppose it was Sunday 4 June and public transports didn’t work regularly because of the Vogalonga. As specified both online and on the voucher ‘In the event of strikes, special events (such as the Redentore, Vogalonga, Historical Regatta, …) and/or high water, ACTV public transport services may be suspended or temporarily restricted’. We apologize for any inconvenience!
Best regards,The venetoinside.com staff