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WHAT TRAVELLERS ARE SAYING ABOUT venetoinside.com SERVICES...

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Reviews on venetoinside.com are exclusively from travellers who have actually booked a service through the portal and wanted to share their opinion following our request by mail or spontaneously. The reviews only come from those who have experienced the service firsthand and this is guaranteed by the fact that we only accept reviews associated with a unique booking reference number corresponding to a reservation.

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281 Reviews for: Transport

Reviews in italian (54) Reviews in other languages (227)
8.5/10
9/10

FK

Mature couple
AUSTRALIA

Booking No. 1919464

Reviewed on 17 Jul `19

'Mr'

Worked well, never any stress on buying tickets when rushing to make a boat!

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10/10

Scott

Mature couple
UNITED STATES

Booking No. 1917245

Reviewed on 13 Jul `19

'Easy Transaction'

We purchased the Bus/ACTV 72 hour pass via venetoinside. The whole process was easy. Highly recommend.

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9/10

Lincoln Lass

Group of friends
UNITED KINGDOM

Booking No. 193919

Reviewed on 31 May `19

'Booking vaporetto tickets'

On behalf of my two friends I booked the vaporetto tickets, as an old-hand at visiting Venice. Process easy and getting tickets in Venice quick. Only setback was a strike on our last day. meaning we couldn't use the remaining hours of our tickets.

Strengths

Quick and easy on-line ticket buying and cheaper in advance

Weaknesses

None

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10/10

NicciRae

Mature couple
UNITED KINGDOM

Booking No. 199708

Reviewed on 03 Apr `19

'Great service'

Really good value and, when we collected our tickets, the staff in Venice were super-helpful

Strengths

Great price, great service

Weaknesses

None

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9/10

Valentina

Group of friends
ITALY

Booking No. 193481

Reviewed on 18 Mar `19

'easy and fast'

My friends and I found very easy to book tickets online. Once arrived, We just asked infomation where to print our tickets (yellow and white machine near Piazzale Roma) and convalidate them. Furthemore, there are also other places where it's possible to print tickets.

Strengths

Fast

Weaknesses

QR code didn't work

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9.5/10

Peppe Schiavone

Solo traveler
ITALY

Booking No. 193613

Reviewed on 08 Mar `19

'sig'

Servizio molto utile , piattaforma aggiornata ed efficiente

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8/10

Alle

Young couple
ITALY

Booking No. 18209163

Reviewed on 16 Nov `18

'A weekend in Venice'

Wonderful experience

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10/10

Pete

Mature couple
UNITED STATES

Booking No. 1832019

Reviewed on 06 Jul `18

'48 Hr Vaporetto/transportation tickets'

Using Vaporettos in Venice is easy and convenient. Having 48 hr pass made getting around a breeze - note: mapping software on you phone shows Vaporettos to use if you select public transportation!

Strengths

Having pre-booked tickets

Weaknesses

-

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9/10

Tourist

Other
UNITED KINGDOM

Booking No. 1834153

Reviewed on 20 Jun `18

'Travel pass'

Great value ticket to get to travel around Venice and the surrounding islands on the buses and vaporettas. Probably saved at least half the cost if we'd bought tickets for each journey. As we stayed on one of the islands we used the vaporettas constantly to get around. Only problem we had was the ticket machine at the airport wasn't working, but the staff on the desk soon sorted this out and we were able to travel into Venice without incurring additional expense and then get the tickets from the machines in the bus station.

Strengths

Staff were helpful. Useful to have a 7 day ticket.

Weaknesses

Ticket machine not working in airport.

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1.5/10

MCvE

Family with children
NETHERLANDS

Booking No. 1899880

Reviewed on 19 Jun `18

'Useless'

You dont buy the actual ticket, but a voucher which you can only validate at some points, where you can also buy the actual ticket. So this service brings no added value. I was already in Venece and wanted to buy another 24 hour ticket. Useless action! Mine also got an invalid message (see uploaded picture) when I finally got at the specific point to retrieve it. Again, the fact that you cannot buy the actual ticket makes it useless. What also bothers me is all the info you have to fill in the required fields which is completely inrelivant for using a service like this. All other reviews are too optimistic, I wonder if this one get to the website.

Strengths

None

Weaknesses

Not buying the actual ticket. Bothered by all the required fields.


Reply by venetoinside.com Staff

Dear MR Van Egmond Michel,

We regret to hear from you that you did not appreciate our service, but please consider that if you buy the Venetoinside.com voucher for the ACTV transport, you avoid wasting your time queuing at the ticket offices on site.
Once you arrive in Venice you simply have to insert the PNR code of your voucher in the automatic machine, so then it will print out your tickets and you can board the vaporetto immediately.
Moreover, if you had some difficulties in converting your voucher into a ticket, you could have phoned us; we would have been more than glad to assist you! We are sorry you did not do it.

Best regards,
The venetoinside.com staff
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